FAQ

Practical answers about scan scope and plan limits

These answers explain what CertScore.ai scans, what it stores, and what to expect from the product.

What does CertScore.ai scan?

CertScore.ai scans public website pages for accessibility signals, privacy and cookie-consent behavior, tracker activity, policy-page presence, disclosure gaps, and policy-to-behavior contradictions that can be supported by retained evidence.

How accurate are the results?

Findings describe evidence recorded during a public website scan. They reflect the pages, time, region, and coverage of that visit, and should be checked against the retained evidence. They are not legal or formal accessibility determinations.

Why do the scan time and region matter?

A website can show different content, consent choices, cookies, and requests by location or over time. Use the report's scan timestamp and region when reviewing a finding; a later visit or a visit from another region may behave differently.

Does CertScore.ai scan private or logged-in pages?

No. The MVP scans public websites only. Logged-in, private, or staging-only pages are outside the current scan scope.

What scan data does CertScore.ai store?

CertScore.ai stores structured scan metadata, derived signals, timestamps, change history, evidence URLs, and limited policy or disclosure excerpts when needed to support analysis and review. It is not positioned as a full-page archive of raw site content.

How long does a scan take?

Homepage previews return quickly. Larger scans usually take a few minutes depending on site responsiveness, page count, and the selected scan scope.

How are plans measured?

Plans are based on page scans per month. Starter includes 50 page scans per month, Pro includes 500 page scans per month, and Custom plans support higher-volume workflows.

What do I get after the preview scan?

After signup, you can save websites, run broader scans, review structured findings and retained evidence in the app, and track changes over time.

Does CertScore.ai fix issues automatically?

No. CertScore.ai surfaces observable signals and supported findings. Review and remediation still need to be handled by your team.

Does CertScore.ai test what happens after I click Reject?

On eligible sites, CertScore.ai can attempt one bounded first-layer Reject action in a separate browser session. The report distinguishes a completed click from a confirmed refusal and retains bounded after-click observations when available. Confirmed post-refusal findings require their own verified evidence; a separately verified Reject-click tracking signal may support review even if consent registration remains unconfirmed. Incomplete or unverifiable observations remain limited coverage.

What does a limited or unknown choice-path result mean?

It means the available evidence did not resolve the choice path—for example, the control inspection was incomplete, the interface was unsupported, the action was unverifiable, or the observation timed out or went stale. A completed inspection that finds no matching control can instead make that action not applicable. Limited coverage is explicit and is not a pass; separately verified Reject-click tracking can still support its own review signal.

How often can my site be rescanned?

Scan requests are paced at one request every 1 minute. Manual re-scans and scheduled monitoring consume scan credits; high-frequency monitoring and batch scanning are handled as custom higher-volume setups.

What happens if my site changes after the scan?

Run another scan. CertScore.ai compares each completed scan to the previous one so you can see added, removed, and changed signals over time.

Is CertScore.ai legal advice?

No. CertScore.ai scans public pages for observable website signals and change history. It does not provide legal advice or certification.

Is CertScore.ai a certification?

No. CertScore.ai records observable website behavior and supporting evidence from a point-in-time scan. Its findings help people review possible issues; they do not certify a site or determine legal compliance.

What to do next

Start with a homepage preview, then create an account to save domains, run broader scans, and track signal changes over time.